Closed Captioning/Audio Description Contact Information
Do you have questions or issues related to Closed Captioning on WSMV? Here’s who to contact.
For immediate Closed Captioning/Audio Description concerns, please contact our Hotline:
- Phone: 615-353-2246
- Fax: 615-353-2343
- Email: [email protected]
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written Closed Captioning/Audio Description Complaints Should Be Directed To The Following:
- Caleb Chaney
- Closed Captioning/Audio Description Coordinator
- WSMV-TV
- 5700 Knob Road
- Nashville, TN 37209
- Phone: 615-353-2246
- Fax: 615-353-2343
- Email: [email protected]
With your written complaint please include any contact information, such as address, telephone number and email address, the name of the program, date, time and nature of the Closed Captioning/Audio Description issue.
Before sending a formal written complaint, we recommend that you first contact our Closed Captioning/Audio Description hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.